Help & FAQs

You can modify the information on your Juliette account by clicking on “Your account”. Enter your user ID and your password and, once you are logged in, click on “My profile” to change or delete information.
If you want to delete your account, please contact our Customer Service where an adviser will assist you with the steps to follow.

Select the number first and then enter the player number and jersey size for each name in the customization form. Thank you!

After creating your order, we will contact you within 48 hours with a graphic design. After your approval of the designs, we will put the jerseys into production and ship your order within 5 business days.

We support secure payment via Stripe payment gateway.

It’s possible! Please email us at shop@ivva.eu

T-shirts cannot be returned due to customization.

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